Audiovisual Services

Engineering IT offers a variety of audiovisual services to Engineering faculty, staff and official student groups. Student groups should have their faculty sponsor arrange AV services on their behalf.

Engineering IT has the resources to record or live-stream your lectures, presentations, guest speakers or other events. We can bring video cameras, microphones, and other equipment to wherever you need your content recorded.

We also have a digital production studio for prerecording a presentation in an isolated environment, for post processing through chroma-keying, or by intermixing with a PowerPoint or other presentation.


To request support, please call 933-3333 and let them know you are requesting Audiovisual support in McKelvey Engineering.

Computer Labs

All Engineering academic resources are WUSTL Key enabled.

Engineering Academic Resources

Lab Applications
View a list of applications available in Engineering computer labs.

Lab Schedules & Locations
View a list of Engineering computer lab schedules and locations.

Virtual Linux Lab
There is no physical Linux lab anymore. Instead, you can access a virtual Linux lab from any computer.

Email

Users who connect their mobile devices to University provided email are strongly encouraged to use a PIN or password to protect their devices.

In addition, in the event that a mobile device is lost or stolen, users should be aware that all software/files on these devices may be remotely wiped (deleted) in order to protect the University.

For more information on the University mobile policy and best practices, please visit the Information Security Office website.

Students

For help with student email accounts, visit go.wustl.edu.

Faculty/Staff

For help with faculty and staff email accounts, visit email.wustl.edu.

Transfer Large Files

Transfer large files via the WUSTL Large File Transfer System.

If you store files in WUSTL Box (box.wustl.edu), you can use the powerful tools available there for collaboration as well.

Networks
  • SSH
    Secure Shell (SSH) is a network protocol that allows data to be exchanged using a secure channel between two networked devices.
  • VPN
    Connect to the Engineering VPN (virtual private network) to access Engineering resources remotely.
  • Wireless Support
    Learn about the options available for connecting to the Washington University Wireless Network.
Passwords

Your password must be reset every six months. If you enter your password incorrectly five times, your account will be locked out for a short period of time.

Change SEAS password

If your account is locked or you have forgotten your password, bring a photo ID to the Help Center in Lopata Hall, Room 408 to have it reset.

There are several ways of changing your SEAS password.

  • If you can login to a machine on the SEAS domain (if your current password has not expired), you can press Control-Alt-Delete and choose Change a password...
  • You can go to the site https://mypassword.seas.wustl.edu to change or reset your password, even if it has expired or you have been locked out. If you choose Reset my Password, you will be sent an email from myPassword@seas.wustl.edu with a link to confirm your identity.
  • Come to the EIT Help Center at Lopata Hall, room 408 or call (314) 933‑3333.

Academic Labs

To change your WUSTL Key password, or for more information about your WUSTL Key account, go to https://connect.wustl.edu.

Rules for creating a password:

  • A password cannot be changed within 24 hours of the account being created or the password being changed or reset
  • A new password cannot be any of the user's five previous passwords
  • Passwords cannot contain three or more consecutive letters from the user's first name, last name or username
  • Passwords must be at least eight characters long include a combination of:
    • Capital letters
    • Lowercase letter
    • Number
    • Special characters ( ~ ! @ # $ % ^ & * ( ) _ + - = [ ] { } \ | ; : ' " , . / > < ? )
Policies

Engineering Information Technology (EIT) provides computing facilities and services to students, faculty and staff in the McKelvey School of Engineering at Washington University in St. Louis.

EIT academic accounts are for educational computing only.

Funded research and commercial activities of any kind on academic accounts are prohibited. EIT does not guarantee the availability of resources not specifically requested by course instructors for purposes of instructional computing support.

Users are responsible for activities initiated from their accounts.

Do not share your passwords.

Users may not access other users' data without authorization.

Every user is entitled to the privacy of his or her data, including email messages. By controlling the access permissions on stored data, account holders can make some data available for access to other users. Additionally, EIT can set up groups and temporary group accounts to allow users to share information in a more convenient fashion. Users are also reminded that WUSTL's Undergraduate Student Academic Integrity Policy applies to the electronic medium in every relevant respect.

Tampering with hardware or software is prohibited.

Users shall not tamper with, open or remove EIT hardware without prior authorization from the Director of EIT. In addition, users shall not tamper with system software including unauthorized access of system accounts and modification of system software. Finally, users shall not use EIT equipment or software to tamper with or break into other computer systems.

EIT Account Auditing & Monitoring

EIT staff shall not monitor individual student activities nor access student files without authorization from the Director of EIT. EIT system auditing tools may be used to determine resource usage, trace data integrity anomalies and identify system abuse. EIT system accounting tools do not record or store user data but do record other information on user sessions and software usage. Under normal situations, all accounts are subject to the same level of auditing. Monitoring of any subset of the user community at an elevated level shall be authorized by the Director of EIT.

Piracy of copyrighted material is prohibited.

EIT equipment cannot be used to copy any copyrighted material for personal use. Violators will have their accounts revoked and may be subject to University, civil, and/or criminal penalties.

User Violations

Depending on the degree and the potential consequences, instances of abuse of EIT policies are handled by notifying the user and one or more of the following: the Director of EIT, the Dean of the School of Engineering & Applied Science, the Graduate Board, the Undergraduate Board, and the Discipline Committee and the University Judicial Board. If necessary, such instances may result in the suspension of computing service until the matter is resolved. Users are advised that anyone who tampers with computer equipment, computer software or computer data may be subject to civil and/or criminal penalties. See Sections 569.093 - 569.099 of the Missouri Computer Crimes Law.

Right to Limit Any Activity

The Director of EIT has the right to limit any activity detrimental to the efficient operation of EIT. This includes revoking user access to EIT computing facilities. Users may appeal any decision to the Dean of the School of Engineering & Applied Science.

Accounts

EIT maintains a variety of account types. All account users are required to abide by this document. Following are descriptions and requirements of each type of account.

SEAS Account

SEAS accounts are available for Washington University School of Engineering & Applied Science enrolled graduate students, administration, staff and faculty to be used for their research, administrative and/or departmental computing needs. The SEAS accounts will be deactivated when an account holder's employment ceases at the School of Engineering & Applied Science or when graduate students have completed their degree program.

Full Academic Accounts

Full accounts are available for School of Engineering & Applied Science enrolled students (full- and part-time), faculty and staff.

Faculty and staff employed by any division of the school and involved in a school academic activity which requires the use of EIT student computing facilities may be issued a full academic account. The academic account is not intended to be a faculty and staff "home system." Individual departments are expected to supply their employees with permanent accounts. Accounts will be deactivated when EIT facilities are no longer needed for a school academic activity which requires the use of EIT facilities.

For students that graduate, accounts will be deactivated one year from their date of graduation. For students that leave the school without graduating, accounts will be deactivated six months from the last day of the final semester in which the student was enrolled in the School.

Temporary Accounts

Temporary academic accounts are available for a variety of purposes and are deactivated no later than one month into the semester following the semester they were activated. Temporary accounts may be extended if coursework from the previous semester is incomplete or if a non-engineering student takes an engineering course in the next semester. To extend a temporary account, please notify EIT before the end of the first semester.

Temporary accounts may be issued to:

  • Students not enrolled in a School of Engineering & Applied Science degree program but take at least one engineering course which requires the use of EIT student computing facilities
  • Part-time students who are taking one engineering course for only the current semester

Class

Class accounts are available to instructors for engineering coursework. Only one class account per each course section may be issued. Accounts are deactivated after the course is no longer offered.

Grader

Grader accounts are available to course graders for engineering coursework. Only one grader account per each course section may be issued. Accounts are deactivated after one year of inactivity or after the course are no longer offered.

Group

Group accounts are available for engineering teams or groups involved in course projects which requires the use of EIT student computing facilities. These accounts are deactivated no later than one month into the semester following the semester they were activated. Group accounts may be extended if coursework from the previous semester is incomplete. To extend a group account, please notify EIT before the end of the first semester.

Organization

Organization accounts are available for engineering student organizations which requires the use of EIT student computing facilities. These accounts can only be created for the faculty or staff sponsor of the organization. Accounts are deactivated if the organization is longer active at the School of Engineering & Applied Science. 

On-call & Support Procedures

Using email (ithelp@wustl.edu) to request service or help will automatically generate a ticket. This will enable tracking and reporting on incident status. Phone calls or emails placed directly to EIT staff will also generate a ticket if the question isn't answered immediately. A system is in place to provide full tracking and reporting capability.

Hours of Support

Prime Shift (Monday - Friday, 8 a.m. - 5 p.m. central time)

  • Help Center will be fully staffed with 100% of calls answered.
  • If you choose to contact EIT by email and the problem is urgent, in the subject line please add: URGENT:.

Off-hours (Monday - Friday, 5 p.m. - 8 a.m. central time and Weekends & Holidays)

  • Limited to server and related infrastructure support only (e.g. networks, storage, etc.)
  • In general, off-hours support is triggered by the automated system monitoring.
  • Automated system will send alerts to "on-call" support staff.
  • Currently, we do not offer the same level of off-hours support that is available during prime shift.
Poster Printing

Poster printing services are available to all WUSTL students, faculty and staff. To print a poster, create a PowerPoint slide or .PDF file and bring it to the Help Center in Lopata Hall, Room 408 on a flash drive.

Size

  • One side of the poster (length or width) should not exceed 42 inches.
  • The document size in the page setup menu of your application should be the same as the final size of the poster.

Cost & Printing

  • Please allow one hour for poster printing; posters brought in less than one hour before closing may not be ready until the next business day.
  • Poster printing charges are based on the size of the poster.
  • Pay for printing charges with Bear Bucks.
  • Plan to stay in Lopata Hall, Room 408 while your poster is printed. If your poster does not print properly and you do not ask for the print job to be cancelled, you will be charged full price.

Tips for designing posters in PowerPoint:

  • Set the proper dimensions in page setup before creating the poster. PowerPoint restricts page size to a maximum of 56 inches.
  • Avoid using backgrounds. The color of the background on the screen rarely matches the color of the background on the printed poster. If a background is necessary, avoid custom colors and instead use colors from the standard tab of the More Colors dialog box.
Printing

Poster Printing
Poster printing services are available to all WUSTL students, faculty and staff. Charges are based on the size of the poster.

Student Printing
Printing from the Engineering computer labs and from your own mobile devices and laptops

Student Printing Quota
Basic information about printing quota for students.

Scanning
Scan documents and have them emailed to you.

Remote Access
Research Computing

Engineering IT can assist with your research computing needs. Email ithelp@wustl.edu for more information.

Engineering Research Resources

Research Websites

WashU has a standard website template available for use by faculty and lab groups: sites.wustl.edu

Cloud Cluster

Engineering researchers can use the open-use Linux cluster preloaded with research software for larger computational jobs. The link above will ask you to login with your WUSTL Key, and provide you with an interface to connect to cluster resources, browse files, and find instructions for using the cluster.

Software

In addition to the software available for academic use on the computer labs, Engineering IT has licenses for students and researches to access various pieces of software.

Students may download the following programs at no cost for use on their personal computer.

    • AutoCAD
    • Microsoft Office
      Note: Students have free access to Microsoft Office products through Office 365. The McKelvey School of Engineering no longer provides on the hub access. If you are looking for a copy of Microsoft Windows Operating System, you may purchase it from the WashU Campus Store, the Microsoft Store or another retailer.
    • MATLAB
  • Azure Dev Tools for Teaching
    Formerly known as Microsoft Imagine, this subscriptions program has changed to Azure Dev Tools for Teaching. All current Imagine subscriptions have automatically transitioned to Azure Dev Tools for Teaching and have access to the same software tools they have enjoyed with Imagine. 
The following software is available for research use within the McKelvey School of Engineering:
  • Abaqus – Offers powerful and complete solutions for both routine and sophisticated engineering problems covering a vast spectrum of industrial applications
  • COMSOL Multiphysics – A completely new multiphysics node in the model tree for setting up multiphysics models, including the ability to combine physics interfaces to define your own multiphysics
  • Fluent – Offers broad physical modeling capabilities needed to model flow, turbulence, heat transfer, and reactions for industrial applications
  • MATLAB (Mathworks) – Includes high-level language and interactive environment for numerical computation, visualization and programming
  • Cadence – Helps engineers design the transistors, standard cells and IP blocks that make up SoCs
  • Synopsys – Provides products and services that accelerate innovation in the global electronics market

Engineering Cloud Cluster

This is an open-use Linux cluster preloaded with most of the Engineering school's licensed research software. This system is used for larger computational jobs that can run for multiple days, if necessary. This resource is currently only available to researchers within the McKelvey School of Engineering.

This service is expected to change and adapt as more people begin using it. For more information, visit clusters.engineering.wustl.edu.

View a list of all lab applications

Student Technology Resources

Academic Lab Access using RDSH Servers

This service allows students taking classes in McKelvey to access many of the programs found in the Engineering labs on your personal computer. VPN is NOT required to access this service.  To access the remote server login to: https://lab.seas.wustl.edu/rdweb/webclient/ with ACCOUNTS\WUSTL Key username

Access Lab machines remotely using Labstats

Due to physical distancing restrictions, several of the computers in McKelvey computer labs are not accessible in person. However, we have a web portal where these computers can be accessed remotely.

To access these computers please connect to the URL below: https://remoteaccess.labstats.com/washington-university-in-st-louis-engineering#computer-group_1010

Like the RDSH servers, these resources are accessible to all student taking classes in McKelvey and can be accessed with your WUSTL Key without connecting to VPN.  

Apporto Access

Some applications require enhanced 3D graphics capability beyond what can be provided by the RDSH server. This service provides remote access to these tools and can be logged into here:  https://wustl.apporto.com.

Login with your WUSTL Key. You'll see an application called "Engineering CAD Applications." If you launch that, you will get a desktop in a browser window where the following applications are installed:

Tangix TesterPro
Algodoo 2.1
Autodesk Civil 2019
Autodesk Inventor 2019
Autodesk Revit 2019
Autocad 2019
Solidworks 2019
Hyperworks 2020
Ansys (Fluent) 2020R2

Academic Lab Hours

Due to Covid-19 restrictions, our labs will NOT be open 24/7 or on the Weekends.  The schedule for Fall 2020 is: Monday-Friday, 8 a.m. to 9 p.m.

Tech Den

The EIT offices will not be available for walk-up support this semester. Student requiring technical assistance should work with Student Technology Services (STS) or the new Tech Den technology hub for support with their computers and technology:

Poster Printing

Due to Covid-19 restrictions, we have modified how we will handle poster printing for Fall 2020:

  1. Requests must be submitted 48 hours in advance
  2. All poster printing requests will need to be submitted electronically via Service Now (link coming soon)
  3. Printers will be printed by consultants in the evening, labeled, and placed in the hall for pickup
  4. Due to the contactless nature of our offices, we will NOT be able to accept BearBucks for poster printing. We will only accept payment via a departmental charge for the fall semester.
Teaching Technology Resources

Below is a list of course related software available to McKelvey faculty. McKelvey full licenses for all software listed in the Recommended column, most of which will integrate with Canvas. Faculty are also welcome to explore the other tools, but we cannot guarantee their availability.

For a complete list of external software tools that have been integrated with Canvas, please see https://mycanvas.wustl.edu/support/external-tools.

If you have questions about any of these programs or would like access to a license, please email Jason Crandall, Director of Learning Design at jasoncrandall@wustl.edu.

Need

Recommendation

Other options

I want to use video in my courses

Full instructions here

Kaltura - Kaltura is an easy-to-use full featured video platform. It will allow you to record, edit, share, caption, and search video content through Canvas. It also provides detailed analytics, in-video discussions, and video quizzing.

Screen-cast-o-matic, Camtasia

I want my grading to be faster and more consistent.

Gradescope - Gradescope uses a AI-assisted grading to speed up your grading. It's rubric system allows multiple grades to create a consistent grading scheme that allows detailed feedback even in large courses or on handwritten work. Students get quicker results and instructors get detailed per-question and per-rubric anayltics.

Canvas Speedgrader

I want to better measure student understanding during class.

PollEverywhere- Poll Everywhere transforms one-sided presentations into two-way conversations with the audience. This web-based audience response system lets you embed interactive activities directly into your presentation. The audience responds on the web or via SMS texting on their phones.

Google Forms, Qualtrics, Canvas quizzes

I want to hold virtual office hours and video conferences.

Zoom- Zoom facilitates video conferences on any device and any platform. You can easily share content, co-annotate your presentation with students or Tas, and record sessions.

Canvas conferences, Microsoft Teams

I need students to securely record lab data and share it with collaborators.

LabArchive - LabArchive is an electronic research notebook that supports federal data management requirements while allowing collaboration and grading.

Microsoft OneNote

Websites

WashU Sites
WashU Sites (sites.wustl.edu) is Washington University’s self-service Web publishing platform, designed to give you a fast and easy way to independently create and manage your own website at no cost.

Engineering Marketing & Communications
If neither of the above options suits your needs, please contact Engineering Marketing & Communications and submit a project request for more options.

Blackboard 

Legacy Class Websites

The Engineering class web server provides a common location for all of the School's class web pages. A new directory is created each semester. After the semester ends, permissions on the files are changed to prevent public access. This provides an archive of websites from previous semesters while protecting class materials.

The server is a Linux Apache server and does not support FrontPage extensions. If your web page requires FrontPage extensions, please email ithelp@wustl.edu and a location for your classes will be created on a Windows web server.

When you are ready to publish your web page, email the class name to ithelp@wustl.edu. A directory for your class will be created. You will be the owner of the directory and a class group will be created. This class group can be used to give other people access to maintain your class website.

The URL for your class page will be http://classes.engineering.wustl.edu/classname

Default layouts

Maintaining Class Websites

For Mac OSX use Connect to Server. The server name is smb://classes.engineering.wustl.edu/class-web

For Windows users, follow these instructions to map a class network drive:

  1. First you need to map the class drive on your local computer. Open Windows Explorer. Under Tools select Map Network Drive. Under folder enter \\classes.engineering.wustl.edu\class-web\engineering.
  2. Select Connect using different user name.
  3. Enter your SEAS username and password (remember to add seas\ before your username).
  4. Select OK and then select Finish.
  5. You should now see a list of class websites. If a folder does not exist for your class, contact support@seas.wustl.edu and a folder will be created for you.
  6. From here, move the files from your local computer to the mapped drive. Remember: The files will not be posted on the web until they are moved to the mapped "internet" drive.